Returns & Exchanges

If you are not 100% satisfied with your Anniversary Clock purchase, you can return your order to our warehouse for a full refund or exchange within 45 days of purchase. To submit a request, please fill out the form provided and someone will be in touch.
Returns must be unused, in the condition you received them. We want to ensure the best possible experience for our customers, and do everything we can to remove any risk of shopping online. This attention to customer service is why we offer our free domestic returns and exchanges

Upon receipt and inspection of the return, we will issue your approved refund via the original method of payment. Please note that any returned item that has been used or otherwise not in original condition will be charged a 30% re-stocking fee.

For all approved exchanges we process your free domestic return shipping label via a prepaid USPS label and will re-ship your replacement free of charge. For additional information please feel free to reach out to us at customerservice@tenbrinkandcompany.com or visit our Customer Service page for more details.

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